Shafaqna India: IndiGo’s operations were “steadily resuming”, Delhi Airport said late on Friday, even as the airline continued to grapple with an “operational crisis” that has stretched over the past few days and culminated in well over 1,000 flight cancellations in a single day on Friday.
Scenes of chaos unfolded across major airports—including Delhi, Hyderabad and Bengaluru—as the country’s largest carrier struggled to get flights airborne.
IndiGo attributed the disruptions to a “multitude of unforeseen operational challenges”, including minor technical glitches, winter schedule changes and the weather.
However, reports have pointed to the implementation of Flight Duty Time Limitations (FDTL) as the key trigger. The duty-hour rules, introduced in January 2024 to ensure crew rest and prevent pilot fatigue, had not been enforced until now.
The DGCA later said the widespread cancellations stemmed from IndiGo’s “misjudgment and gap in planning” while applying the new norms.
In a passenger advisory, Indira Gandhi International Airport in Delhi said operations were “getting back to normalcy” and urged flyers to check their flight status before heading out.
“We are glad to update that Indigo flight operations are now steadily resuming and getting back to normalcy following the brief disruption. Please check the status of your booking and flight before leaving from home,” the airport said.